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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Eric Rasmussen

September 11, 2024

5  out of  5
rating by Eric Rasmussen
"Amazing rates and superb customer service."
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Clyde Porter

September 5, 2024

5  out of  5
rating by Clyde Porter
"Exceptional Customer Service, Professionalism, and follow-through demonstrated during every transaction and inquiry. Simply stated Cindy Doyle’s State Farm office and her staff are the best of the very best. Yes, this impressive, dedicated and highly skilled staff is that good! Key members deserving of high praise are Cindy Doyle, Leslie Fanning, LeeAnn Luckie, and Linda Lane. r/ Personal Representative for the Estate of Jarrette Jinnett"
We responded:
"Clyde, Thank you for your wonderful review! I'm glad to hear that you had such a positive experience with our office. It's fantastic to know that Cindy, Leslie, LeeAnn, and Linda have made such a strong impression with their professionalism and dedication. We truly appreciate your kind words and are always here to assist you with any future needs. - Cindy Doyle - State Farm Insurance Agent, Knoxville, TN"
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Rebecca Barnett

September 4, 2024

5  out of  5
rating by Rebecca Barnett
"Ashley was more than excellent. I called to switch my home & car insurance because my other company was charging way too much. This company impressed me not only because of the prices, but Ashley was organized, knowledgeable & really took time to talk to me as long as I needed to explain everything. She acted as if I was her only customer of the day…..didn’t rush at all. I can tell the customers of this company are important to the staff. Amazing job Ashley!"
We responded:
"Rebecca, thank you for your wonderful review! I'm glad to hear that Ashley was able to assist you with switching your home and car insurance. It's great that she took the time to explain everything thoroughly and made you feel valued. We appreciate your feedback and are grateful to have Ashley on our team. If you have any further questions or need assistance in the future, don't hesitate to reach out. - Cindy Doyle - State Farm Insurance Agent, Knoxville, TN"
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Mackenzie Markham

September 3, 2024

5  out of  5
rating by Mackenzie Markham
"she’s been so nice and super helpful!! she’s been great in finding the right insurance! Definitely recommend not only this company but also recommend reaching out to cindy!!"
We responded:
"Mackenzie, thank you for your kind words! I'm glad I could help you find the right insurance. Your recommendation means a lot to me. If you ever need further assistance, feel free to reach out. - Cindy Doyle - State Farm Insurance Agent, Knoxville, TN"
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Clifford Davis

August 29, 2024

5  out of  5
rating by Clifford Davis
"I recently purchased homeowners and automobile insurance policies from this agency. Ashley, was very knowledgeable and helpful throughout the entire process. It was an excellent experience and highly recommend this agency. Also, I saved quite a bit with my new policies."
We responded:
"Clifford, thank you for your wonderful review! I'm glad to hear that Ashley was knowledgeable and helpful throughout your experience with our agency. It's great that you were able to save on your homeowners and auto insurance policies. We appreciate your recommendation and look forward to assisting you with any future needs. - Cindy Doyle - State Farm Insurance Agent, Knoxville, TN"
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Liz Galan

August 23, 2024

5  out of  5
rating by Liz Galan
"Very friendly, easy to work with, answers all questions. Marcie is wonderful!"
We responded:
"Thank you, Liz, for your positive review. I'm glad you found our team friendly and easy to work with. Marcie appreciates your kind words and is happy to have been able to assist you. If you have any further questions, feel free to reach out. - Cindy Doyle - State Farm Insurance Agent, Knoxville, TN"
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Stephanie Buckner

August 23, 2024

5  out of  5
rating by Stephanie Buckner
"I love this Statefarm they are very friendly amd treat me like family and prices are decently priced!Switch to them you will not regret it!:]"
We responded:
"Stephanie, thank you for your wonderful review. I'm glad you feel welcomed and valued by our team. It's great to know you're satisfied with our pricing. We're always here to help with any of your insurance needs. - Cindy Doyle - State Farm Insurance Agent, Knoxville, TN"
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Chris Lawson

August 20, 2024

5  out of  5
rating by Chris Lawson
"A+ customer service may not be the cheapest around but the outstanding customer service makes up for it"
We responded:
"Chris, thank you for your kind words and the 5-star rating. I'm glad you appreciate our customer service. Your satisfaction is important to us. If you need any further assistance, feel free to reach out. - Cindy Doyle - State Farm Insurance Agent, Knoxville, TN"
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Carrie Hammond

August 20, 2024

5  out of  5
rating by Carrie Hammond
"Great experience and very friendly!"
We responded:
"Carrie, thank you for your positive feedback. I'm glad you had a great experience with our team. We're always here to help with any future needs. - Cindy Doyle - State Farm Insurance Agent, Knoxville, TN"
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Alex Cannon

August 19, 2024

5  out of  5
rating by Alex Cannon
"Excellent service. I've used them for years and will continue to do so."
We responded:
"Thank you, Alex, for your continued business and support. I'm glad you're satisfied with our service and look forward to serving you for many more years. If you ever need anything, don't hesitate to reach out. - Cindy Doyle - State Farm Insurance Agent, Knoxville, TN"
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Jacob Perry

August 17, 2024

5  out of  5
rating by Jacob Perry
"Marcie from Cindy Doyle State Farm has always taken great care of me for the 10+ years I have been with her/them. She is easy to work with, talk to, and she will let you know about discounts without even asking! Would highly recommend. Definitely reach out to Marcie if you need anything!"
We responded:
"Hey Jacob, Thanks for the awesome review! I'm glad Marcie has been able to take great care of you over the years. It's wonderful to know she's been helpful and proactive about discounts. If you ever need anything, don't hesitate to reach out. - Cindy Doyle - State Farm Insurance Agent, Knoxville, TN"
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Brandon Anderson

August 16, 2024

5  out of  5
rating by Brandon Anderson
"Marcie was awesome! She said she was gonna make my day and she did! Everytime she calls I end up laughing with her and I’m left smiling when the call is finished. Her customer service is off the charts…she needs a raise or promotion or something!"
We responded:
"Hey Brandon, Thanks for the awesome review! I'm glad Marcie could make your day and bring some laughter to your calls. Her customer service is truly exceptional. If you need anything else, feel free to reach out. - Cindy Doyle - State Farm Insurance Agent, Knoxville, TN"
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Ryan McLeod

August 15, 2024

5  out of  5
rating by Ryan McLeod
"My experience with Cindy Doyle- State Farm has always been great. I feel that Marcie is always looking out for my interest and opportunities."
We responded:
"Hey Ryan, Thanks for the awesome review! I'm glad to hear that Marcie has been looking out for your interests and opportunities. We appreciate your trust in our office. If you ever need anything, we're here to help. - Cindy Doyle - State Farm Insurance Agent, Knoxville, TN"
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Marissa Alexander

August 10, 2024

5  out of  5
rating by Marissa Alexander
"I have been a customer of Cindy Doyle State Farm for over 20 years. Everyone there is absolutely amazing! Mickie always takes care of my claims and gets me paid fast! I have never had any problems when filing a claim. I always get a check fast! They are so nice and friendly! I even had my boss and his family change to Cindy Doyle State Farm. I will forever be loyal to them because they have always been a great company to have on my side!"
We responded:
"Hey Marissa, Thanks a bunch for your awesome review! We're so happy to have had you with us for over 20 years! Mickie is fantastic, and I'm glad she's been able to help you with your claims quickly. It's great to know that our team has been friendly and efficient for you. We appreciate your loyalty and for recommending us to your boss and his family! If you ever need anything, we're here for you. - Cindy Doyle - State Farm Insurance Agent, Knoxville, TN"
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Suzanne McCarter

August 9, 2024

5  out of  5
rating by Suzanne McCarter
"I've been insured with Cindy for many years! My favorite story is getting an insurance card for a used car purchase in under 4 minutes via email! Plus, annual coverage reviews, and an open-door policy whenever I have concerns or questions. And finally, rates that can't be beat!"
We responded:
"Hey Suzanne, thanks a bunch for your awesome review! I'm so glad you've had such a positive experience with us over the years. Getting that insurance card to you in under 4 minutes was a team effort, and I'm happy we could help! We always aim to provide quick and efficient service, and it's great to know our annual coverage reviews and open-door policy have been beneficial for you. And those unbeatable rates are definitely a plus! If you ever need anything else, don't hesitate to reach out. - Cindy Doyle - State Farm Insurance Agent, Knoxville, TN"
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David Copeland

August 9, 2024

5  out of  5
rating by David Copeland
"Like a good neighbor State Farm is there. 🏡🚙🐕‍🦺🛥️"
We responded:
"Hey David, thanks for the awesome review! We're glad you feel that way about our service. If you ever need anything, we're here for you! - Cindy Doyle - State Farm Insurance Agent, Knoxville, TN"
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Emma Sculthorpe

August 8, 2024

5  out of  5
rating by Emma Sculthorpe
"Everyone at the office has been extremely and helpful! They really know what they are doing and make anything you need done stress-free and a great experience. I have been so impressed with everyone I have met!"
We responded:
"Hey Emma, thanks a bunch for the awesome review! I'm so happy to know that our team has been helpful and made your experience stress-free. We really appreciate your kind words and are always here to help with anything you need. - Cindy Doyle - State Farm Insurance Agent, Knoxville, TN"
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Josh Belcher

August 8, 2024

5  out of  5
rating by Josh Belcher
"Not only is Cindy amazing, but her entire team is fantastic! Having to work through claims for home and auto have always been a breeze!"
We responded:
"Hey Josh, thanks a lot for the awesome review! I'm so happy you find working through home and auto claims with us a breeze. Our team works hard to make things smooth and easy for you. If you ever need anything else, we're here to help! - Cindy Doyle - State Farm Insurance Agent, Knoxville, TN"
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Chaina Arden

August 7, 2024

5  out of  5
rating by Chaina Arden
"What a great crew Cindy has! She made the whole process quick and most convenient for me by text and I am so happy with my policy I got the best rate too! Thanks Cindy Doyle"
We responded:
"Hey Chaina, Thanks a bunch for the awesome review! I'm glad the process was quick and convenient for you, and that you're happy with your policy and rate! If you need anything else, just let us know. - Cindy Doyle - State Farm Insurance Agent, Knoxville, TN"
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PJ Juszczyk

August 7, 2024

5  out of  5
rating by PJ Juszczyk
"Had issues with no follow-up from another agent/office then contacted Cindy Doyle’s office. Michael was fantastic, great follow-up, helpful and professional. So impressed with this office. Thank you"
We responded:
"Hey PJ, Thanks a lot for your awesome review! I'm really glad Michael could help you out and provide the follow-up you needed. We're happy you're impressed with our office. If you need anything else, we're here for you! - Cindy Doyle - State Farm Insurance Agent, Knoxville, TN"
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Wes Sterling

August 6, 2024

5  out of  5
rating by Wes Sterling
"They always are a pleasure to work with and answer your questions truthfully and thoughtfully. They've helped me several times over the years and will continue to use them for many more."
We responded:
"Hey Wes, Thanks a bunch for the awesome review! We're glad to hear that our team has been able to help you over the years and that you find our service thoughtful and truthful. We're here for you anytime you need us! - Cindy Doyle - State Farm Insurance Agent, Knoxville, TN"
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Sans Skeleton

August 5, 2024

5  out of  5
rating by Sans Skeleton
"Service is handled very quickly and they have no problem explaining anything you need to know about your coverage."
We responded:
"Thank you for your feedback, Sans. We work hard to take the best care of our customers, and truly want to be our best for you. Thank you for doing business with us! We will continue to take good care of you."
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Eric Spurbeck

July 22, 2024

5  out of  5
rating by Eric Spurbeck
"Mark Lee really knew his stuff and worked extra hard at getting us a good rate and ALWAYS returned our calls in timely manner. GREAT CUSTOMER SERVICE SKILLS!!!!!"
We responded:
"Hey Eric, Thanks a bunch for the awesome review! I'm so glad to hear that Mark provided you with excellent service and got you a great rate. We'll make sure to keep up the good work! If you ever need anything else, don't hesitate to reach out. - Cindy Doyle - State Farm Insurance Agent, Knoxville, TN"
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D K

July 16, 2024

5  out of  5
rating by D K
"I am very impressed with this agency. ALWAYS willing to help and answer all of my questions. Never seem to be in a rush to get off of the phone with me. They truly care, which is very rare these days."
We responded:
"Thank you for your kind words! We are glad to hear that you feel valued and supported by our team. We are always here to help and answer any questions you may have. Your satisfaction is our top priority! If you need anything in the future, please don't hesitate to reach out. Cindy Doyle - State Farm Insurance Agent, Knoxville, TN"
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Tracy Perrine

July 11, 2024

5  out of  5
rating by Tracy Perrine
"This is the best agency ever! You call they are so helpful. And let’s face it when you call your insurance agent you need help and they are the best! Special shout out to Mickie, their claims specialist, she’s the bomb!"
We responded:
"Thank you, Tracy, for your fantastic review! We are thrilled to hear that you found our agency to be so helpful, especially Mickie. We are grateful for your kind words and are here for you whenever you need assistance. Cindy Doyle - State Farm Insurance Agent, Knoxville, TN"