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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of William Wiler

William Wiler

November 19, 2024

5  out of  5
rating by William Wiler
"Dealing with Michael at the State Farm office in Tennessee was great. Michael done more than I ever expected to fix any problems I had. He is amazing at what he does."
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Donald Goebel

November 18, 2024

5  out of  5
rating by Donald Goebel
"Julie is awesome!"
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Steve Porter

November 9, 2024

5  out of  5
rating by Steve Porter
"Cindy was great! Caring, interested, knowledgeable, and very helpful. Took plenty of time with us. Would recommend her to everyone!"
We responded:
"Steve, thank you so much for your kind words! I'm glad to hear that you find our service caring, knowledgeable, and helpful. Taking the time to assist our clients is something we prioritize. Your recommendation means a lot to us. If you ever need anything in the future, you know I’m here for you. And I appreciate you!! - Cindy Doyle - State Farm Insurance Agent, Knoxville, TN"
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Marsha Herron

October 30, 2024

5  out of  5
rating by Marsha Herron
"Absolutely thrilled with my experience! The customer service was exceptional—knowledgeable and responsive throughout the entire process. They made filing a claim simple and hassle-free, and my payout was prompt and fair. I highly recommend this insurance company for their professionalism and commitment to their clients. Five stars all the way!"
We responded:
"Marsha, thank you so much for your wonderful review! I'm glad you found our customer service to be knowledgeable and responsive. It's great to know that filing a claim was simple and hassle-free for you, and that you were satisfied with the prompt and fair payout. Your recommendation means a lot to us. If you ever need further assistance, don't hesitate to reach out. - Cindy Doyle - State Farm Insurance Agent, Knoxville, TN"
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Kailyn Bauer

October 25, 2024

5  out of  5
rating by Kailyn Bauer
"Welcoming & Warmhearted - I have had nothing but a positive experience with State Farm from the beginning. I recently relocated from Iowa to Tennesse in which I had to switch State Farm Agencies. The Iowa office recommend Cindy Doyle's Agency right from the get-go! I first spoke with Ashley, who was great! She was kindhearted and assisted in getting my current policies switched over. Shortly after, Marcie reached out to set up a new customer appointment. Scheduling was easy-peasy, accommodating, and flexible! During Marcie and I's appointment - she walked me through the basics and details of my policies. Not being familiar with the insurance world, she went in depth and explained everything to me leaving room for any additional questions. Marice was knowledgeable, understanding, and most of all personable! They even sent me home with nice little goodie box. Overall, I couldn't have asked for a better experience! - Kailyn"
We responded:
"Hi Kailyn, thank you so much for your thoughtful review! I'm glad to hear that Ashley and Marcie made your transition from Iowa to Tennessee smooth and welcoming. It's fantastic that Marcie could provide you with detailed explanations and ensure you felt comfortable with your policies. We're grateful to have such dedicated team members who go the extra mile to assist our customers. If you ever have any more questions or need further assistance, our office is always here to help. - Cindy Doyle - State Farm Insurance Agent, Knoxville, TN"
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Macy Brisben

October 16, 2024

5  out of  5
rating by Macy Brisben
"I had such an awesome experience with Ashley over the phone that I didn’t even look any further for my insurance coverage! Ashley was so genuine and easy to talk to. Thank you Ashley!"
We responded:
"Thank you, Macy, for sharing your wonderful experience! I'm happy to hear that Ashley made such a positive impression on you. Her genuine and easy-to-talk-to nature is something we truly value in our team. If you need any further assistance, don't hesitate to reach out. - Cindy Doyle - State Farm Insurance Agent, Knoxville, TN"
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Jason Steelman

October 14, 2024

5  out of  5
rating by Jason Steelman
"Answer everything I've ask"
We responded:
"Jason, thank you for the fantastic review! I'm happy we could answer all your questions. If you need anything else, feel free to reach out anytime. - Cindy Doyle - State Farm Insurance Agent, Knoxville, TN"
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Dk Lowery

October 7, 2024

5  out of  5
rating by Dk Lowery
"I worked with Cindy's agent Michael Schwartz when working on getting new insurance. On top of getting me a much better quote than I had gotten elsewhere Michael was by far the friendliest agent I've gotten a quote from in a really long time."
We responded:
"Thank you, Dk, for sharing your experience! I'm glad Michael was able to provide you with a better quote and that you found him to be so friendly. We strive to offer the best service possible, and it's wonderful to know Michael made a positive impression. If you have any further questions or need assistance, our office is here to help! - Cindy Doyle - State Farm Insurance Agent, Knoxville, TN"
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Marc Joseph

October 2, 2024

5  out of  5
rating by Marc Joseph
"I already knew how well this insurance agent has taken care of other family members of mine, so I knew I was getting good service when I signed up. My account manager, LeeAnn, was able to find me a discount which brought my premiums even lower than expected. I recommend State Farm and agent Cindy Doyle in particular"
We responded:
"Marc, thank you for your wonderful review! I'm glad to know that LeeAnn was able to assist you in finding a discount and lowering your premiums. It's great to hear that our office has been able to provide consistent service to your family. We appreciate your recommendation and are always here to help with any future needs or questions. - Cindy Doyle - State Farm Insurance Agent, Knoxville, TN"
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L S

September 23, 2024

5  out of  5
rating by L S
"Michael at State Farm was so nice, thoughtful and compassionate about my situation. He is informative, organized, thorough, and helpful. He did everything right over the phone and sent me copies of everything through my email. I didn’t have to drive 45 minutes to go into the office which was really helpful because I’m a handicap senior."
We responded:
"Thank you for sharing your experience with Michael! I'm happy to hear that he was able to assist you so effectively and with such compassion. It's great that he could handle everything over the phone and email, making it easier for you. We truly appreciate your feedback and are here to help with any further needs. - Cindy Doyle - State Farm Insurance Agent, Knoxville, TN"
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Tracy Smith

September 18, 2024

5  out of  5
rating by Tracy Smith
"Cindy Doyle and her staff have been wonderful with all aspects of my insurance needs. From home owners to vehicle they have me covered. The staff takes the extra time to connect with me and check on my coverages to ensure that I have the most up to date and cost effective services available. I truly appreciate how they get to know me and my needs. I highly recommend them for all your insurance needs!!"
We responded:
"Tracy, thank you so much for your wonderful review! I'm glad to hear that our office has been able to meet all your insurance needs, from homeowners to auto coverage. It's great to know that our team has taken the time to connect with you and ensure you have the most up-to-date and cost-effective services. We truly value getting to know our customers and their needs. Your recommendation means a lot to us. If you ever need anything, don't hesitate to reach out. - Cindy Doyle - State Farm Insurance Agent, Knoxville, TN"
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Maisyn Wright

September 18, 2024

5  out of  5
rating by Maisyn Wright
"I switched to this agent after having a horrible experience with a different State Farm agent, and my experience has been infinitely better so far. Everyone I’ve spoken with has been very helpful and thorough with explaining my policies and helping me get things properly handled."
We responded:
"Maisyn, thank you for sharing your experience! I'm happy to know that our team has been able to provide you with the thorough and helpful service you deserve. It's great to hear that we've been able to make a positive difference for you. If you have any further questions or need assistance, please don't hesitate to reach out. - Cindy Doyle - State Farm Insurance Agent, Knoxville, TN"
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Bob Trusty

September 17, 2024

5  out of  5
rating by Bob Trusty
"Ashley Corwin was wonderful to work with in our move from Atlanta to Knoxville and in meeting our new insurance needs. I highly recommend her to those moving to Knoxville."
We responded:
"Thank you, Bob, for your wonderful review! I'm glad to hear that Ashley was able to assist you effectively with your move from Atlanta to Knoxville and meet your new insurance needs. We appreciate your recommendation and are always here to help with any future needs. - Cindy Doyle - State Farm Insurance Agent, Knoxville, TN"
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Ed Spray

September 16, 2024

5  out of  5
rating by Ed Spray
"Mickie Hair at Cindy Doyle’s agency was excellent. I had a terrible time with the Claims Department (that’s another story!) both Mickie and Cindy were there for me. They did all they could in helping me argue with and communicate with claims. They are the best."
We responded:
"Ed, thank you for your kind words! I'm happy to hear that Mickie and I could assist you during your challenging experience with the claims department. We strive to support our customers in every way possible. If you need any further assistance or have any questions, please don't hesitate to reach out. - Cindy Doyle - State Farm Insurance Agent, Knoxville, TN"
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Eric Rasmussen

September 11, 2024

5  out of  5
rating by Eric Rasmussen
"Amazing rates and superb customer service."
We responded:
"Eric, thank you for your kind words! I'm glad you found our rates and customer service to be amazing. If you ever need anything else, feel free to reach out. - Cindy Doyle - State Farm Insurance Agent, Knoxville, TN"
Profile photo of Clyde Porter

Clyde Porter

September 5, 2024

5  out of  5
rating by Clyde Porter
"Exceptional Customer Service, Professionalism, and follow-through demonstrated during every transaction and inquiry. Simply stated Cindy Doyle’s State Farm office and her staff are the best of the very best. Yes, this impressive, dedicated and highly skilled staff is that good! Key members deserving of high praise are Cindy Doyle, Leslie Fanning, LeeAnn Luckie, and Linda Lane. r/ Personal Representative for the Estate of Jarrette Jinnett"
We responded:
"Clyde, Thank you for your wonderful review! I'm glad to hear that you had such a positive experience with our office. It's fantastic to know that Cindy, Leslie, LeeAnn, and Linda have made such a strong impression with their professionalism and dedication. We truly appreciate your kind words and are always here to assist you with any future needs. - Cindy Doyle - State Farm Insurance Agent, Knoxville, TN"
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Rebecca Barnett

September 4, 2024

5  out of  5
rating by Rebecca Barnett
"Ashley was more than excellent. I called to switch my home & car insurance because my other company was charging way too much. This company impressed me not only because of the prices, but Ashley was organized, knowledgeable & really took time to talk to me as long as I needed to explain everything. She acted as if I was her only customer of the day…..didn’t rush at all. I can tell the customers of this company are important to the staff. Amazing job Ashley!"
We responded:
"Rebecca, thank you for your wonderful review! I'm glad to hear that Ashley was able to assist you with switching your home and car insurance. It's great that she took the time to explain everything thoroughly and made you feel valued. We appreciate your feedback and are grateful to have Ashley on our team. If you have any further questions or need assistance in the future, don't hesitate to reach out. - Cindy Doyle - State Farm Insurance Agent, Knoxville, TN"
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Mackenzie Markham

September 3, 2024

5  out of  5
rating by Mackenzie Markham
"she’s been so nice and super helpful!! she’s been great in finding the right insurance! Definitely recommend not only this company but also recommend reaching out to cindy!!"
We responded:
"Mackenzie, thank you for your kind words! I'm glad I could help you find the right insurance. Your recommendation means a lot to me. If you ever need further assistance, feel free to reach out. - Cindy Doyle - State Farm Insurance Agent, Knoxville, TN"
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Clifford Davis

August 29, 2024

5  out of  5
rating by Clifford Davis
"I recently purchased homeowners and automobile insurance policies from this agency. Ashley, was very knowledgeable and helpful throughout the entire process. It was an excellent experience and highly recommend this agency. Also, I saved quite a bit with my new policies."
We responded:
"Clifford, thank you for your wonderful review! I'm glad to hear that Ashley was knowledgeable and helpful throughout your experience with our agency. It's great that you were able to save on your homeowners and auto insurance policies. We appreciate your recommendation and look forward to assisting you with any future needs. - Cindy Doyle - State Farm Insurance Agent, Knoxville, TN"
Profile photo of Liz Galan

Liz Galan

August 23, 2024

5  out of  5
rating by Liz Galan
"Very friendly, easy to work with, answers all questions. Marcie is wonderful!"
We responded:
"Thank you, Liz, for your positive review. I'm glad you found our team friendly and easy to work with. Marcie appreciates your kind words and is happy to have been able to assist you. If you have any further questions, feel free to reach out. - Cindy Doyle - State Farm Insurance Agent, Knoxville, TN"
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Stephanie Buckner

August 23, 2024

5  out of  5
rating by Stephanie Buckner
"I love this Statefarm they are very friendly amd treat me like family and prices are decently priced!Switch to them you will not regret it!:]"
We responded:
"Stephanie, thank you for your wonderful review. I'm glad you feel welcomed and valued by our team. It's great to know you're satisfied with our pricing. We're always here to help with any of your insurance needs. - Cindy Doyle - State Farm Insurance Agent, Knoxville, TN"
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Chris Lawson

August 20, 2024

5  out of  5
rating by Chris Lawson
"A+ customer service may not be the cheapest around but the outstanding customer service makes up for it"
We responded:
"Chris, thank you for your kind words and the 5-star rating. I'm glad you appreciate our customer service. Your satisfaction is important to us. If you need any further assistance, feel free to reach out. - Cindy Doyle - State Farm Insurance Agent, Knoxville, TN"
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Carrie Hammond

August 20, 2024

5  out of  5
rating by Carrie Hammond
"Great experience and very friendly!"
We responded:
"Carrie, thank you for your positive feedback. I'm glad you had a great experience with our team. We're always here to help with any future needs. - Cindy Doyle - State Farm Insurance Agent, Knoxville, TN"
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Alex Cannon

August 19, 2024

5  out of  5
rating by Alex Cannon
"Excellent service. I've used them for years and will continue to do so."
We responded:
"Thank you, Alex, for your continued business and support. I'm glad you're satisfied with our service and look forward to serving you for many more years. If you ever need anything, don't hesitate to reach out. - Cindy Doyle - State Farm Insurance Agent, Knoxville, TN"
Profile photo of Jacob Perry

Jacob Perry

August 17, 2024

5  out of  5
rating by Jacob Perry
"Marcie from Cindy Doyle State Farm has always taken great care of me for the 10+ years I have been with her/them. She is easy to work with, talk to, and she will let you know about discounts without even asking! Would highly recommend. Definitely reach out to Marcie if you need anything!"
We responded:
"Hey Jacob, Thanks for the awesome review! I'm glad Marcie has been able to take great care of you over the years. It's wonderful to know she's been helpful and proactive about discounts. If you ever need anything, don't hesitate to reach out. - Cindy Doyle - State Farm Insurance Agent, Knoxville, TN"