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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

william lewis

March 10, 2023

5  out of  5 rating by william lewis
"very easy to deal ,with, great service."

Christie Lawson

March 7, 2023

5  out of  5 rating by Christie Lawson
"I have been with this office since 9/22. My daughter’s car was stolen on 1/28/23. They have been absolutely wonderful throughout this whole process. It has been a difficult situation, and everyone involved has been so kind and compassionate. Even at the main claims service was great!! All around, wonderful office and customer service. Thank you so much for being so kind and helpful during this awful situation."

Craig McNew

March 2, 2023

5  out of  5 rating by Craig McNew
"Mickie was incredible help with my auto and home claim. She listened to my concerns and solved my problems to ease the process on me. Thank you Mickie!!!"

Soraya Teeling

February 28, 2023

5  out of  5 rating by Soraya Teeling
"Mickie and Cindy are so helpful. In an incredible stressful season they took care of my needs, were quick to respond, and professional. Incredibly kind and friendly office."

Tiffany Dodson

February 28, 2023

5  out of  5 rating by Tiffany Dodson
"Ashley is extremely Helpful! She worked with me to get my coverage up and my payments down. Her attitude reflects in her work, and I would recommend her to anyone! Keep up the amazing work, Ashley!!!"

Meli U

February 21, 2023

5  out of  5 rating by Meli U
"Had a great experience. Ashley was so kind and helpful. She took time to understand our situation and we left with a great deal on our insurance. Thank you Ashley!"

Natalie Parman

February 11, 2023

5  out of  5 rating by Natalie Parman
"After being involved in a car accident earlier this week, I have been helped so much by Mickie Hair at Cindy Doyle State Farm. She’s guided me through all of the things I needed to do along the way, which has made an otherwise very challenging situation much better. So appreciative of her knowledge and professionalism."

brittney weddles

February 7, 2023

5  out of  5 rating by brittney weddles
"I had the pleasure with working with Mickie recently and she truly was a breeze to work with and was extremely accommodating. I was going through a very long and frustrating process with another insurance company and once I was able to switch over it has been wonderful every since. Extremely grateful!"

Brittany Jackson

January 24, 2023

5  out of  5 rating by Brittany Jackson
"I’ve had a good experience with State Farm so far. Mickie is my agent and he has been so helpful from when it came to switching my insurance to questions regarding my billing."

Robert Landenberger

December 22, 2022

5  out of  5 rating by Robert Landenberger
"Went to Cindy Doyle State Farm today to get a reimbursement check for towing. While waiting, Cindy Doyle and Mickie reviewed my bill from my mechanic to confirm my request. They came out and told me that most if not all the bill would be covered after my $250 deductible comprehensive coverage. This covered the varmint damage to my trucks chewed wiring. Thank you ladies!"

Debbie Dillon

December 21, 2022

5  out of  5 rating by Debbie Dillon
"State Farm in Knoxville Tennessee (Cindy Doyle) is one of the best insurance agencies that I have dealt with and they handle all of my insurance needs including houses, cars, liability, business, etc. Cindy Doyle, Mickie, Leigh Ann, Julie and the rest of the staff have always "gone the extra mile" to assist me. They are professional, courteous, calm and helpful. I would highly recommend them to anyone who needs insurance."

Janet Anderson

December 19, 2022

5  out of  5 rating by Janet Anderson
"Thank you Cindy Doyle and team. You and Mickie are awesome and always there to help. Amazing service."

Cathy Duggan

December 14, 2022

5  out of  5 rating by Cathy Duggan
"Cindy Doyle’s associate, Mickie Hair, does an amazing job of guiding you when you have unfortunately been involved in a wreck. She guides you every step of the way. I highly recommend using State Farm and Cindy Doyle."

K ItsMe

December 2, 2022

5  out of  5 rating by K ItsMe
"I have been with State Farm for years. I lived in another State and before relocating I found Cindy Doyle to switch to as my local agent. Her team is amazing. Always helpful and always thorough in their work. I recommend them to any one who wants great service and top of the line Insurance Benefits! AND Mickie is wonderful, she is very kind and willing to help every step of the way. She has made the claim process less hectic."

Jessica Foshee

November 30, 2022

5  out of  5 rating by Jessica Foshee
"Ashley is very personable and was able to work with me to get me the best coverage for the lowest rate for car insurance! They offer amazing discounts, and I can already tell I will be very well-taken care of!"

Randy & Linda Brown

November 8, 2022

5  out of  5 rating by Randy & Linda Brown
"Great job"

Glenn Allgood

October 26, 2022

5  out of  5 rating by Glenn Allgood
"We have been a policy holder with State Farm for decades. We have car, home, etc. coverage and have never thought of changing. We have had nothing but exceptional service with them. They have always had our personal interests and safety as their priority. One example of this would be our house was struck by lightning after we had it built. I received a call from Cindy Doyle herself shortly after the claim. She called to check on me and my wife and to suggest integrating ground fault circuits into our electrical feed, if we didn't have already. This has been the level of care and service we have experienced throughout our policies. Recently we were in an accident, and I can tell you that the care and compassion that we have experienced in the past is the same that we are experiencing now. Mickie at State Farm has been working to ensure that all who were involved are safe and are being treated fairly. She has shown us a concern for our wellbeing and health that one would expect from family. She has made sure that we are safe and calls to check on us and to reassure us that State Farm is working diligently to resolve the issues. I will close by saying that Cindy Doyle, Mickie, and the other staff members have always treated us with respect and concern and have always had our best interest at heart. I can't say enough good things about them. They are the BEST! Glenn"

Sierra Brooks

October 19, 2022

5  out of  5 rating by Sierra Brooks
"Mickie was very quick at responding to my email and helped me out!"

Pat Winter

October 10, 2022

5  out of  5 rating by Pat Winter
"Julie is a very efficient, friendly and kind person. She does her job expertly and maintains friendly conversation as she does. A very good employee."

Trent Chapman

September 21, 2022

5  out of  5 rating by Trent Chapman
"Just got insurance through Ashley Corwin. She was super nice and friendly. Got a good price for my insurance 👍"

Carole Anne

September 16, 2022

5  out of  5 rating by Carole Anne
"We truly appreciate the professionalism and attention to detail that we have had with Ashley. She has been so helpful with my daughters car and new homeowners insurance. It’s so nice getting a quick response with a a simple phone call or email to Ashley. We will continue to work with her and recommend her to others!!"


September 10, 2022

5  out of  5 rating by Ashley
"Cindy Doyle's statefarm has been our family's best agent for insurance. Thank you 😊"

Kaye Bacon

September 9, 2022

5  out of  5 rating by Kaye Bacon
"Mickie at my local Cindy Doyle State Farm office has been great to help me with communications regarding our claim for the 2020 Dodge Challenger. Thanks Again, Kaye Bacon"

Richard Hallman

August 30, 2022

5  out of  5 rating by Richard Hallman
"My truck was totaled 8/24/22 3:30 pm. Been with State Farm for over 30 + years Mickie and the crew take very good care of you, and I’ve ALWAYS HAD GREAT SERVICE FROM STATE FARM Thank You All for taking care of me"

Tanner Foster

August 30, 2022

5  out of  5 rating by Tanner Foster
"Ashley was very friendly, energetic, helpful, and knowledgeable. One of the best insurance agency experiences I've had!"