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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Connie Presley

Connie Presley

February 3, 2025

5  out of  5
rating by Connie Presley
"When looking for vehicle insurance, Cindy Doyle met our needs. Affordable and courteous during all my questions. I've gone back for a second policy for my rental status.This is a wonderful place to do business with."
We responded:
"Thank you, Connie, for sharing your experience! I'm happy to know that our team was able to meet your insurance needs and provide courteous service. It's great to hear you've chosen us for another policy as well. We're here to help with any further insurance questions or needs you may have!"
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Benjamin Newvime

January 30, 2025

5  out of  5
rating by Benjamin Newvime
"They were professional as expected, able to answer questions quickly and prices were competitive, plus liked the fact office in area so could deal with real people."
We responded:
"Thank you, Benjamin! I'm happy you found our team professional and appreciated our competitive pricing. It's great to know that having a local office made a difference for you."
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steelvalley outdoors

January 28, 2025

1  out of  5
rating by steelvalley outdoors
"Had insurance with them for 5 years till my rates kept going up and up. All thay had to say was its the new norm like I'm sopost to be ok with them pocketing more of my money. Switched to somewere else now my insurance has never been cheaper. I'd give these liberals no stars if I could"
We responded:
"I'm so sorry you feel like you had a bad experience with us, which certainly isn't the norm, and I wish I knew who you are so I could speak with you personally. We take good care of our customers, and take great pains to explain any rate changes - up or down. We take a conservative approach with every customer to relay that we truly care, and always want to help, educate, explain, protect. With our upcoming large rate decreases, I hope you will give us another opportunity to show you that we're here to help you."
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Hayden Hirsch

January 23, 2025

5  out of  5
rating by Hayden Hirsch
"Met with Marcie for a life insurance policy. She was very informative and thoroughly explained several options for myself and family. Quick and easy process"
We responded:
"Thank you, Hayden, for sharing your experience! I'm happy to know that Marcie provided you with informative options and made the insurance process quick and easy. Our team is always here to help with any future needs or questions you might have. Feel free to reach out anytime!"
Profile photo of Joy 143

Joy 143

January 23, 2025

5  out of  5
rating by Joy 143
"We are thrilled to be with StateFarm. They are saving us nearly $90 a month on both car insurance and renters with both having more coverage that what we previously had. The transition was smooth and the friendly meet and greet was very pleasant. We recommend them highly."
We responded:
"Thank you for your fantastic 5-star rating! We're happy to know that you had a positive experience with us. "
Profile photo of No Name

No Name

January 22, 2025

5  out of  5
rating by No Name
"Bought insurance online with them on a Sunday afternoon. Ashley texted me later that same day to make sure I got everything I needed. And a follow up message the next day. Very pleased with the coverage, price and service so far."
We responded:
"Thank you for sharing your experience! I'm happy to know that Ashley reached out to ensure you had everything you needed and followed up the next day. It's wonderful to hear you're satisfied with the coverage, price, and service. If you have any questions or need further assistance, feel free to reach out to our office anytime."
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Royd Walker

January 15, 2025

5  out of  5
rating by Royd Walker
"I’ve been w Cindy for a while. Great service and great people! Very knowledgeable and helpful."
We responded:
"Thank you, Royd, for your wonderful feedback! I'm happy to know that you've been satisfied with our service and team. It's great to hear that you find us knowledgeable and helpful. If you ever need assistance or have questions, feel free to reach out. We're here to help!"
Profile photo of Alicia

Alicia

January 13, 2025

5  out of  5
rating by Alicia
"Due to unique circumstances, I switched State Farm agents. This location made the switch painless and has been easy to work with thus far."
We responded:
"Alicia, I'm happy to know that your transition to our office was smooth and that working with us has been easy! Our team is committed to providing seamless experiences for everyone. If you have any questions or need further assistance, feel free to reach out. We're always here to help!"
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Lottie c-richardson

January 9, 2025

5  out of  5
rating by Lottie c-richardson
"I'm new to State Farm. My experience this far has been great."
We responded:
"Thank you, Lottie, for sharing your experience with us! We're happy to hear that your time with State Farm has been great so far. If you have any questions or need assistance, feel free to reach out. We're here to help!"
Profile photo of Gary Fox

Gary Fox

January 8, 2025

5  out of  5
rating by Gary Fox
"Could not have been more friendly and helpful. Excellent customer service and experience."
We responded:
"Gary, I'm glad you had an excellent experience with our team. If there's anything else you need or any questions arise, feel free to contact us. We're here to assist you!"
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Greg Munyon

January 7, 2025

5  out of  5
rating by Greg Munyon
"Michael was outstanding and so helpful. Excellent people skills and very professional. Highly recommend him and company."
We responded:
"Thank you, Greg, for your fantastic feedback! I'm happy to know that Michael provided such outstanding service and demonstrated excellent people skills. We truly appreciate your recommendation and are grateful to have Michael as part of our team. If you have any further needs or questions, feel free to reach out anytime!"
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Roger Rice

December 26, 2024

5  out of  5
rating by Roger Rice
"Leann was great!!"
We responded:
"I'm glad to hear that you had a great experience with Leann! We're grateful for your feedback and appreciate you taking the time to share it. If you have any questions or need further assistance, feel free to reach out to our office."
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kathy moreau

December 23, 2024

5  out of  5
rating by kathy moreau
"Fast, easy great to work with."
We responded:
"Thank you, Kathy! I'm glad you found the process fast and easy. It's wonderful to know you enjoyed working with us. If you have any questions or need further assistance, feel free to reach out anytime."
Profile photo of Beverly Tomov

Beverly Tomov

December 9, 2024

5  out of  5
rating by Beverly Tomov
"Mark Lee has been extremely helpful and patient and a delight to work with. Highly recommended!"
We responded:
"Beverly, thank you for your wonderful feedback! I'm happy to know that Mark has been so helpful and patient. Your recommendation means a lot to us. If you ever need further assistance, our office is here for you!"
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Herschelle Allen

December 4, 2024

5  out of  5
rating by Herschelle Allen
"Michael schwartz was awesome. I will highly recommend his services to my friends and family 👌"
We responded:
"Hi Herschelle, Michael is indeed a valuable member of our team, and I'm glad he could provide you with such excellent service! Your recommendation means a lot to us. If you or your loved ones ever need assistance, we're here to help!"
Profile photo of Cheryl Jordan

Cheryl Jordan

November 26, 2024

5  out of  5
rating by Cheryl Jordan
"Michael Schwartz is a very nice man who took time out to help me.i really appreciated what he did for me helping me get car insurance."
We responded:
"Thank you, Cheryl, for your wonderful review! I'm glad to hear that Michael was able to assist you with your insurance needs. We appreciate your kind words and are grateful to have Michael on our team. If you have any further questions or need assistance in the future, please don't hesitate to reach out."
Profile photo of William Wiler

William Wiler

November 19, 2024

5  out of  5
rating by William Wiler
"Dealing with Michael at the State Farm office in Tennessee was great. Michael done more than I ever expected to fix any problems I had. He is amazing at what he does."
We responded:
"William, thank you for sharing your experience! I'm glad to hear that Michael exceeded your expectations and resolved your issues effectively. He truly is skilled at what he does, and we're grateful to have him on our team. If you need any further assistance, don't hesitate to reach out. - Cindy Doyle - State Farm Insurance Agent, Knoxville, TN"
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Donald Goebel

November 18, 2024

5  out of  5
rating by Donald Goebel
"Julie is awesome!"
We responded:
"Julie is fantastic! We're so happy you had a great experience with her. - Cindy Doyle - State Farm Insurance Agent, Knoxville, TN"
Profile photo of Steve Porter

Steve Porter

November 9, 2024

5  out of  5
rating by Steve Porter
"Cindy was great! Caring, interested, knowledgeable, and very helpful. Took plenty of time with us. Would recommend her to everyone!"
We responded:
"Steve, thank you so much for your kind words! I'm glad to hear that you find our service caring, knowledgeable, and helpful. Taking the time to assist our clients is something we prioritize. Your recommendation means a lot to us. If you ever need anything in the future, you know I’m here for you. And I appreciate you!! - Cindy Doyle - State Farm Insurance Agent, Knoxville, TN"
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Marsha Herron

October 30, 2024

5  out of  5
rating by Marsha Herron
"Absolutely thrilled with my experience! The customer service was exceptional—knowledgeable and responsive throughout the entire process. They made filing a claim simple and hassle-free, and my payout was prompt and fair. I highly recommend this insurance company for their professionalism and commitment to their clients. Five stars all the way!"
We responded:
"Marsha, thank you so much for your wonderful review! I'm glad you found our customer service to be knowledgeable and responsive. It's great to know that filing a claim was simple and hassle-free for you, and that you were satisfied with the prompt and fair payout. Your recommendation means a lot to us. If you ever need further assistance, don't hesitate to reach out. - Cindy Doyle - State Farm Insurance Agent, Knoxville, TN"
Profile photo of Kailyn Bauer

Kailyn Bauer

October 25, 2024

5  out of  5
rating by Kailyn Bauer
"Welcoming & Warmhearted - I have had nothing but a positive experience with State Farm from the beginning. I recently relocated from Iowa to Tennesse in which I had to switch State Farm Agencies. The Iowa office recommend Cindy Doyle's Agency right from the get-go! I first spoke with Ashley, who was great! She was kindhearted and assisted in getting my current policies switched over. Shortly after, Marcie reached out to set up a new customer appointment. Scheduling was easy-peasy, accommodating, and flexible! During Marcie and I's appointment - she walked me through the basics and details of my policies. Not being familiar with the insurance world, she went in depth and explained everything to me leaving room for any additional questions. Marice was knowledgeable, understanding, and most of all personable! They even sent me home with nice little goodie box. Overall, I couldn't have asked for a better experience! - Kailyn"
We responded:
"Hi Kailyn, thank you so much for your thoughtful review! I'm glad to hear that Ashley and Marcie made your transition from Iowa to Tennessee smooth and welcoming. It's fantastic that Marcie could provide you with detailed explanations and ensure you felt comfortable with your policies. We're grateful to have such dedicated team members who go the extra mile to assist our customers. If you ever have any more questions or need further assistance, our office is always here to help. - Cindy Doyle - State Farm Insurance Agent, Knoxville, TN"
Profile photo of Macy Brisben

Macy Brisben

October 16, 2024

5  out of  5
rating by Macy Brisben
"I had such an awesome experience with Ashley over the phone that I didn’t even look any further for my insurance coverage! Ashley was so genuine and easy to talk to. Thank you Ashley!"
We responded:
"Thank you, Macy, for sharing your wonderful experience! I'm happy to hear that Ashley made such a positive impression on you. Her genuine and easy-to-talk-to nature is something we truly value in our team. If you need any further assistance, don't hesitate to reach out. - Cindy Doyle - State Farm Insurance Agent, Knoxville, TN"
Profile photo of Jason Steelman

Jason Steelman

October 14, 2024

5  out of  5
rating by Jason Steelman
"Answer everything I've ask"
We responded:
"Jason, thank you for the fantastic review! I'm happy we could answer all your questions. If you need anything else, feel free to reach out anytime. - Cindy Doyle - State Farm Insurance Agent, Knoxville, TN"
Profile photo of Dk Lowery

Dk Lowery

October 7, 2024

5  out of  5
rating by Dk Lowery
"I worked with Cindy's agent Michael Schwartz when working on getting new insurance. On top of getting me a much better quote than I had gotten elsewhere Michael was by far the friendliest agent I've gotten a quote from in a really long time."
We responded:
"Thank you, Dk, for sharing your experience! I'm glad Michael was able to provide you with a better quote and that you found him to be so friendly. We strive to offer the best service possible, and it's wonderful to know Michael made a positive impression. If you have any further questions or need assistance, our office is here to help! - Cindy Doyle - State Farm Insurance Agent, Knoxville, TN"
Profile photo of Marc Joseph

Marc Joseph

October 2, 2024

5  out of  5
rating by Marc Joseph
"I already knew how well this insurance agent has taken care of other family members of mine, so I knew I was getting good service when I signed up. My account manager, LeeAnn, was able to find me a discount which brought my premiums even lower than expected. I recommend State Farm and agent Cindy Doyle in particular"
We responded:
"Marc, thank you for your wonderful review! I'm glad to know that LeeAnn was able to assist you in finding a discount and lowering your premiums. It's great to hear that our office has been able to provide consistent service to your family. We appreciate your recommendation and are always here to help with any future needs or questions. - Cindy Doyle - State Farm Insurance Agent, Knoxville, TN"